About Us

Russell Joyce: Director and Principal Consultant

Russell has over 20 years experience in document, records, archive, and information management across a wide variety of sectors including pharmaceuticals (in which he now specialises), the legal sector, banking, professional services, and central and local government.

He has keen interests and experience in implementing information management technologies to optimise processes, to generate business efficiencies, and to better ensure legal and regulatory compliance.

Since 2007 Russell has served as an Executive Committee Member of the HEALTH SCIENCES RECORDS & ARCHIVES ASSOCIATION and (until it merged with HSRAA in 2014) was also an Executive Committee Member of the Good Clinical Records Management Association. He is a seasoned speaker having presented workshops and presentations for the both these institutions as well as the Drug Information Association, Marcus Evans, IQPC, the Institute of Clinical Research, and the Pharmaceutical Quality Group.

Russell’s leisure interests include music, European fin-de-siècle literature, carpentry, cycling and hiking. He takes great pleasure playing tuba for MAIDSTONE WIND SYMPHONY, for whom he is also Concerts Manager. He is a former Governor and Chairman of the Parents Association at his daughters’ former grammar school.

Stephen HowardStephen Howard: Associate Consultant

“Poacher-turned-game-keeper”, Stephen has been employed in the commercial records storage industry for over 26 years at senior management and director levels in the USA and the UK working for some of the largest companies in the world frequently managing accounts in which the contractual value runs into £millions.

Stephen has in-depth, first-hand experience of Sales, Accounts and Operations Management in commercial records storage and has experience of establishing new commercial records storage businesses. Stephen is also fully experienced in overseeing move projects involving thousands of boxes and files.

Fully conversant with current technology and standards within the industry, as well as “tricks of the trade”, Stephen is expertly qualified to secure the delivery of cost effective commercial storage contract solutions for our clients and ensure that fair terms and conditions apply to them.